Avaya : Avaya Aura® Call Center Elite Implementation and Maintenance
13/09/2018 @ 9:00 am - 17/09/2018 @ 4:30 pm
Course Code: 5C00091I
Course Duration: 4 Days
Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/avaya/voice/5c00091i.html
Learn to administer and configure the system and user features of Avaya Aura Call Center Elite.
Avaya Aura® Call Center Elite features are used to accomplish call routing and vectoring solutions for various business objectives. Through hands-on labs, you will learn to administer a call center using the Avaya Aura Communication Manager.
- Avaya Aura® Communication Manager Basic Administration