Course Code: WITSHOOT

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Cisco : Troubleshooting Cisco Wireless Enterprise Networks v1.0


Velisa Africa is the official Global Knowledge partner in Sub-Saharan Africa. Course details : https://www.globalknowledge.co.uk/courses/cisco/wireless/witshoot.html

This wireless specific troubleshooting course has been designed to provide network engineers with best practices when troubleshooting Cisco Wi-Fi architectures. Hands-on labs are used to reinforce the theory and include troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (Cisco ISE) Release 1.3 features.

Attendees should meet the following pre-requisites:

  • ICND1 - Interconnecting Cisco Networking Devices Part 1 (CCENT)
  • WIFUND - Implementing Cisco Wireless Network Fundamentals

Identify Common Troubleshooting Approaches

  • Describing Network Troubleshooting Methodology
  • Describing Network Troubleshooting Tools and Resources

Identify Wireless Infrastructure Issues

  • Troubleshooting Client Connectivity Issues
  • Troubleshooting Client Performance Issues

Identify Core Wireless Infrastructure Issues

  • Troubleshooting AP-to-Controller Issues
  • Troubleshooting Wireless-Related Wired Infrastructure Issues
  • Troubleshooting Cisco FlexConnect

Identify Wireless Security Issues

  • Troubleshooting Client Authentication Issues
  • Troubleshooting Guest Access Issues
  • Troubleshooting Issues with RF-Related Security Threats

Labs:

  • Challenge Lab 1: Client Authentication Failure
  • Challenge Lab 2: Client Connection Failure
  • Challenge Lab 3: Client Unable to See the Employee WLAN
  • Challenge Lab 4: Poor Performance on 2.4 GHz
  • Challenge Lab 5: APs Are Not Joining the Controller, Example 1
  • Challenge Lab 6: APs Are Not Joining the Controller, Example 2
  • Challenge Lab 7: Client Roaming Is Not Handled Seamlessly
  • Challenge Lab 8: No Access to wlc1 from the Network, Example 1
  • Challenge Lab 9: No Access to wlc2 from the Network, Example 2
  • Challenge Lab 10: New 802.11ac APs Are Not at Maximum Performance
  • Challenge Lab 11: FlexConnect Local Switched WLAN Issue
  • Challenge Lab 12: FlexConnect APs Cannot Authenticate New Users
  • Challenge Lab 13: APs Are Not Joining the Controller, Example 3
  • Challenge Lab 14: Client Authentication Failure
  • Challenge Lab 15: Guest Web Authentication Failure
  • Challenge Lab 16: Additional Client Authentication Issues

After completing this course you should be able to:

  • Identify common troubleshooting approaches
  • Identify and describe wireless infrastructure issues
  • Identify core wireless infrastructure issues
  • Identify wireless security issues

Engineers involved in the deployment and maintenance of a wireless network.

Recommended as preparation for exams:

  • 300-370 - Troubleshooting Cisco Wireless Networks

This is one of four exams required for the Cisco Certified Network Professional for Wireless Certification